- Highly qualified, certified consultants.
- A broad experience supported with practical case studies from rich implementation history.
- Professional delivery is our goal to insure excellence.
Our Solutions
Success Stories
Our Monitoring environment is based on HP OpenView products.Fingerprint Consultancy, as HP Channel partner, has contributed positively to the enhancement of our HP OpenView environment.We appreciate your efforts & wish you more of success.
& after the success stories in the recovery project proven by stable operation for almost a year, we are about to start a second project with Fingerprint Consultancy, the vendor we trust
Fingerprint Consultancy team was professional & very knowledgeable of theService Manager suite of products.They worked very closely with our teams throughout the project & supported us after Go Live to ensure a smooth launch of the Service Desk, Incident & Change Management tools within SM.Our transition to an automated Change Management process has helped us tremendously. It’s now much easier for us to monitor change phases & track approvals. All change & release documents are centrally located so it’s easier to control & share information between all the different IT teams. SM also allows us to link incidents with changes helping us in getting to KPI’s such as what changes caused incidents & what incidents needed changes to fix them
Open View Service Desk was implemented successfully by Fingerprint Consultancy & it covers our requests as per license received for the application
``It was a very insightful & very fruitful session indeed. It provided us an understanding of the lifecycle of development activities performed by your team in order to source data & visualize it.``Atif Ghafoor, Head of Enterprise Data Warehouse Management Unit
let me express my deep appreciation for the help & support you & your team have offered throughout all project activities. I believe it's a combined effort from all the involved teams either from Fingerprint Consultancy or CIB. The level of professionalism & commitment you have shown during the project in spite of the aggressive due date & tight timelines led us to that level of success.. Looking forward to working together on more projects in the coming period.``Sherif Abdel RazekSenior Project Manager, CIB
want to be seen as an IT leader in Saudi Arabia. Our business needs to transform, & a hybrid IT infrastructure is the direction we’re heading. HPE & Fingerprint Consultancy understand exactly our business objectives & the challenges we face.