HP IT Performance Suite

HP Service Manager is scalable, robust software that's core to the HP IT Service Management (ITSM) solution with incident, change, and other management process standardization, quality service delivery and support, and enhanced agent and end-user support. Providing a single communication hub, Service Manger enables IT to work as a single organization governed by a consistent set of processes, scaling from medium-sized environments to the large enterprise. Its robust functionality is based upon built-in ITIL best practices that enable self-service and provide controls for the cloud.

• Out-of-the-box ITIL best practices decreases time to value
• Improved process effectiveness and efficiency reduces costs
• Standardization and process controls mitigate risk and ensure compliance
• Automated request management with end-user self-service reduces tier-one demands
• Dashboards prove effective delivery of services and demonstrate business value

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.

HP Business Service Management (BSM) combines HP Application Performance Management, Network Management, and Systems Management to integrate application, system, network, and business transaction monitoring. Business Service Management helps you manage application performance to address issues before they impact customers and connects dynamic cloud and virtualized services to underlying infrastructure to prioritize by business impact, fix issues cost-effectively, improve quality, and provide better visibility into onsite and cloud services.

• One console to monitor service health, applications, infrastructure, and networks
• Improved service quality and customer retention by monitoring customer experience
• HP BSM allows tool consolidation to reduce time SMEs spend on day-to-day tasks
• Automation and integrated fault, performance, and change network management to maximize node/manager ratios
• Increased quality through faster diagnosis and resolution

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.

HP Universal Configuration Management Database (UCMDB) software stores, controls, and manages software and infrastructure components along with associated relationships and dependencies. It provides unparalleled infrastructure visibility that shows how components are related for consistent and reliable delivery of IT and business services. This visibility improves and simplifies change control to avoid service disruptions and better track, manage, and control IT infrastructures. HP UCMDB software reduces mean time to repair to keep operations running more efficiently.

• Infrastructure visibility to identify potential issues prior to change deployment
• Faster resolution of problems (MTTR) eliminates or reduces service disruption
• Accelerated compliance initiatives such as Sarbanes-Oxley and HIPAA
• UCMDB allows accelerated success of application and data center transformation projects

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.

HP Asset Manager software allows you to automate best practices across the IT asset lifecycle and integrate your IT processes. With HP Asset Manager you can implement analytics to optimize the value of IT assets and services. You can improve audit compliance by controlling where assets are and who is using them throughout the lifecycle. You can control purchasing and chargeback, and compare the performance of your vendors. HP Asset Manager provides IT service cost information along with the data and governance necessary for all your IT processes to function optimally.

• Reduced IT asset and IT service costs
• Better decisions through IT service cost transparency
• Optimized allocation of IT assets for the greatest return on IT investments
• Vendors managed as integrated resources drive cloud infrastructure adoption

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.

HP Operations Manager is an IT consolidation software that consolidates and correlates fault and performance events across your entire physical and virtual IT infrastructure to identify the causes of event storms. With HP Operations Manager software you can achieve faster time to resolution when you see system and performance events occurring throughout your IT infrastructure and can identify the cause. Fix the problem using tools built into the software or identify a resource that can solve the problem. Reduce your duplication of effort by consolidating event across disparate IT domains.

• Consolidated infrastructure monitoring tools
• Identify root-cause of IT problems and reduce duplication of effort
• View dependencies among applications, business services, and infrastructure—physical and virtual

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.

HP Performance Insight helps you implement service level management by monitoring the systems, networks and applications making up a service. It collects, analyzes and summarizes management data from any source and can be tailored for any audience. This software offers out-of-the-box reports for HP software tools and prepackaged reports on a range of network protocols and devices. It also delivers full customization capabilities to meet specific business reporting needs.

• Gain insight into how systems and networks are affecting the performance of your services
• Compare and correlate performance between various domain disciplines
• Improve capacity planning and forecasting by implementing as a statistical analysis tool and reporting portal
• Establish unified fault management and performance management by integrating with automated network lifecycle management (ANLM).

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.

Network Node Manager i software provides real-time network monitoring and network incident management. Unified network fault, availability, and performance monitoring allows you to minimize network downtime and reduce costs at the same time that you increase network performance.

• Extreme scale, unified polling, and a single configuration point reduces cost
• Flexible architecture allows for regional control with consolidation information
• Value-based pricing accommodates your budget
• Extremely low administrative overhead

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.

HP Network Automation software automates network change, configuration, and compliance management. You can reduce costs and administration time required to manage change and configurations of the network while ensuring compliance in a stable and secure environment.

• Real-time network visibility, automation and control for both virtual and physical environments
• Automated change detection, configuration updates and policy enforcement
• Increased compliance and security through auto-remediation
• Elimination of time-consuming and error-prone manual tasks
• Easily adapted to support new initiatives such as virtualization and cloud computing

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.

HP Client Automation software is a desired-state manageability tool for highly complex, distributed devices and applications. Automating management across physical or virtual client infrastructure, HP Client Automation software enforces policy while monitoring, alerting, and reporting on hardware, application, and OS status. You can maximize efficiencies and lower costs while ensuring security and policy enforcement. Meet SLAs and keep devices and applications up-to-date thanks to a desired-state, policy-based approach to client management.

• Consistent management of virtual and physical client devices boosts IT efficiency
• Visibility and reporting capabilities make IT more productive and cost effective
• Desired-state approach keeps client devices secure, compliant, and protected
• Automated management of the client fleet enables proactive, strategic approach
• Cost reduction on projects such as virtualization, cloud, green IT, and migration

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.

HP Server Automation offers lifecycle server management and automated application deployment. It helps cut cost and risk by automating tasks such as provisioning, patching, configuration management and compliance management. A proven, scalable solution for management across physical and virtual servers in a variety of environments and across geographies, it shares a common infrastructure with HP Database Middleware Automation software, extending lifecycle management capabilities to databases and middleware applications from a single platform.

• Time savings and minimized risk with automated provisioning and patching
• Up-to-date compliance requirements information enables remediation in minutes
• Consistency and success in deploying applications—every time
• Baseline knowledge of all physical and virtual servers across geographies
• Scaling to thousands of servers at multiple sites while enforcing access policies

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.

Distributed teams, agile methods, mobile and cloud technologies- many organizations embrace these initiatives only to confront the logistical complexities in making them work. Too many try to manage modern delivery with legacy, outdated mechanisms. HP's ALM solutions ensure modernization initiatives yield business outcomes by giving customers not simply more tools and integrations but greater simplicity. The result is Improved predictability, higher quality, and quicker responsiveness to business change. Now part of the HP IT Performance Suite.

• Automation and unified management instead of loosely coupled point tools
• Technology-agnostic support for more than 70 application environments
• Methodology-agnostic coverage of traditional and Agile methods in one ALM solution
• Project ready, enterprise scale for a team of ten or tens of thousands
• Integrated capabilities to manage applications from planning to retirement

Fingerprint Consultancy acquires the most talented and highly skilled ITSM Consultants in the region helping our customers to shift IT investment from maintenance to innovation and dynamically link business and IT.